Technical tips - how to solve connection issues

Our app is a live game. You play against other players online. For this reason, players must have an uninterrupted, stable Internet connection to play.

Many factors can influence a stable internet connection and can lead to disruptions, we therefore recommend trying the following in case you experience technical issues:

• Ensure the latest version of the app is installed
• Play using a Wi-Fi connection (rather than a mobile connection)
• Avoid having large objects, e.g. walls, between the router and your device
• Ensure other people using the WiFi connection are not doing bandwidth-intensive activities (e.g. streaming/downloading)
• Force close the app
• Restart the router

If you would like more information on this topic, we can contact our Customer Support by clicking on the Settings icon (with the 3 lines) at the top right of the screen, then on the “Help” button ". You can then open a conversation by clicking the bubble 💬 in the upper right corner.

Enjoy playing Tarot Fun and Friends!